The Landing Page: Don't Let The Wrong Landing Pages Destroy Your PPC
Campaign.
You can generate as many clicks as possible but unless a good
proportion of these convert to sales then much of the benefit of the
clicks has been wasted. You maximise the conversion of a click to a sale
by the correct use of landing pages.
Many of the landing pages for PPC (eg for Google Adwords) that I have
seen send the person who clicked on the ad to the home page of the
website. Often and especially in the case of a product being offered for
sale the home page is just not targeted enough to meet the needs of the
searcher and this inevitably results in poor conversion of clicks to
sales and thus on the ROI of the campaign.
When a searcher enters a search term into the search box the actual
term is a very good indication of what the searcher wants (referred to
as MOTIVATION). A very good example would be a searcher entering "Canon
Camera ABC234" . If the advertiser sold a range of Canon Cameras it
would be quite wrong to send the searcher to a general page about Canon
Cameras. It would be important to send the searcher to a page that is
undoubtedly about the model "Canon Camera ABC234". In essence the
searcher has told you EXACTLY what is wanted. It is then incumbent upon
the provider to satisfy this MOTIVATION. A failure to do so will more
often than not lead to abandonment of the site clicked through to.
Of course the implication of this approach is that for a successful
PPC campaign more than a single landing page is required.
How to Construct a Landing Page
There are 5 very important considerations to take into account when
designing and constructing a good landing page. The probability of
making a conversion is directly proportional to how the following 5
factors are managed.
1. The most important of these is to address directly and
unambiguously the MOTIVATION of the searcher as described above.
2. The second most important landing page success factor is to
display exactly what the VALUE of your selling proposition is (ie what
makes you and your product different from competing products and why
your company is the best one to buy from). Use text, images, headlines,
colours, etc to highlight this. Be consistent throughout the site.
3. You need to remove any annoyances or difficulties to get to the
desired action on the landing page. This is referred to as FRICTION. For
example making people log in to make a purchase is FRICTION, longer than
necessary forms to complete is FRICTION.
4. Fourth on the list is the need to provide an INCENTIVE to the
landing page visitor and this is all the more important if there is
FRICTION on the landing page. As a general rule the lower the FRICTION
the less is the need for an INCENTIVE.
5. The fifth consideration is ANXIETY and we've all experienced this.
It certainly raises its ugly head at the time of adding credit card
details into a shopping cart. It's important to remove as much ANXIETY
as possible by offering plain to see guarantees, an easy to understand
return policy, testimonials, 3rd party endorsements and the like. The
higher the value of a product being sold the greater is the level of
ANXIETY. |