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Basic Market Research at the Macro Level

Every impression displayed by Google for any specific keyword is a direct indication of a need at that instant in time. For example if someone types in Incredible Connection then at that point in time the searcher has an interest in something to do with the retailer, Incredible Connection … the search query is insufficient to tell us exactly what the searcher’s intent was. We just know that the macro level search query was relevant to Incredible Connection.

By tracking the number of search impressions for each search query we get an excellent indication of the size of a market niche. In other words a keyword can be seen as a tiny market niche which in turn represents an immediate need of a person doing the search.

In this section the results presented are for very broad (macro) search queries.

The Method to Determine Niche Market Sizes

The example used is based upon researching the online interest associated with well known brands and/or retail outlets. The results provide an excellent indication of the relative importance of each of these brands or retailers in the mind of South African searchers.

Because the search queries are very broad the value of the information is limited. This initial discussion is simply to highlight the ease with which it is possible to do online market research. Where else could this information be obtained?

Later in the paper we will discuss how we use the same principles to target important actionable market needs.

STEP 1: We chose 180 well recognized brands or retailer names s shown in the following table. In search marketing we refer to these terms as KEYWORDS:

Absa
Focus Garden Products
Leisure Books
Russells
Ackermans
Foschini
Lewis Stores
Russels
American Express
Foschini Group
Lifestyle Nursery
Saa
American Swiss
Foshini
Lighting Warehouse
Samsung
Ananzi
Foto Cats
Macro Store
Sanlam
Appliance City
Fotocats
Makro
Santam
Ascot Pharmacy
Frontier Electronics
Mango
Sars
Avis
Galaxy Jewelers
Map Studio
Shoprite
Bathroom Bizaar
Galaxy Jewellers
Massmart
Shoprite Checkers
Boardmans
Game Store
Mastercard
Southern Sun
Bradlows
Game Store
Metro Home Centre
Spar
British Airways
Game Stores
Mica
Sportmans Warehouse
Broadacres
Geen & Richards
Mica Hardware
Sportsmans Warehouse
Browns Jewellers
Glicks
Midas
Standard Bank
Build It
Glomail
Milky Lane
Stax
Builders Warehouse
Google
Morkels
Sun City
Builderswarehouse
Hertz
Mr Price
Telkom
Butterworths
Hewlett Packard
Mr Price Home
Tempest
Call A Car
Hi Fi Corp
Mr Video
Tempest Car Hire
Cameraland
Hi Fi Corporation
Msn
Tiger Wheel
Cape Union Mart
Hifi Corp
Mtn
Tiger Wheel And Tyre
Cargo Motors
Hifi Corporation
Multiflora
Tiger Wheel And Tyre
Cash Build
Holiday Inn
Musica
Tiger Wheels
Cash Build
Home Affairs
Natural Stone Warehouse
Timber City
Cash Crusaders
Honey Jewelery
Nedbank
Timbercity
Cashbuild
Honey Jewellery
Net Florist
Timberland
Cd Warehouse
Honey Jewelry
Oakley
Tom Tom
Cell C
Hp
Oki
Tomtom
Checkers
Hustler Shop
Old Mutual
Town Lodge
Checkers Hyper
Hyperama
Outdoor Warehouse
Trade Centre
City Lodge
Hyperama House & Home
Photo Cats
Trellidoor
Clever Books
Hyperama House And Home
Photocats
Tshwane
Dial A Bed
Hypermarket
Pick & Pay
Union Tiles
Digital Planet
Imperial
Pick And Pay
Virgin
Diners Club
Incredible
Pick N Pay
Virgin Active
Dischem Pharmacy
Incredible Connection
Pick N Pay
Virgin Money
Edcon
Incredible Connections
Picknpay
Visa
Edgars
Internet Solutions
Pioneer
Vodacom
Edgars
Investec
Pioneer Electronics
Vodafone
Eskom
Italtile
Placement / Keyword
Vodafone
Exclusive Books
Jd Group
Pretoria
Vodashop
Federated Timbers
Jet Stores
Protea Hotels
Vodaworld
Ferreiras
Joshua Door
Reggies
Woolworth
First National Bank
Joshua Doore
Reliable Music Warehouse
Woolworths
Fnb
Kulula
Rmb
Yahoo

Table above showing 180 search queries (keywords) used to discover relative importance to South African online searchers. Notice deliberate misspellings in some cases. For example is it Pick n Pay or Pick and Pay in the mind of the searcher?

STEP2: We created a Google Adwords campaign and bid on each and every one of the above keywords. We set the maximum spend we were prepared to spend to obtain our research information at $25 and set the campaign to go live at 10.00 on May 18th 2009.
At 16.00 hrs on the same day the budget had been spent and we had in total received 17,728 impressions spread across the 180 keywords. 130 of the keywords received 10 or more impressions.

The above table below the relative importance of recognizable brand names to online searchers. For example the EXACT search term Standard Bank was typed into the Google search box 1,433 times in 6 hours. Without Google Adwords this relative importance would have been impossible to discover. All this research was done in 6 hours and cost $24.44. This information only relates to the exact term used. In practice the "market" is much larger than indicated. For example ABSA mortgage would be a completely different keyword, Woolworths food would also be a different keyword and so on. The above information while interesting may not be all that useful in terms of setting up a marketing strategy. However taking this approach to a different level shows how important and valuable Google Adwords is to completing in depth online market research. To be continued

Search Query / Keyword

Impressions in 6 Hours

Standard Bank

1433

Absa

1387

Fnb

1145

Vodacom

1059

Nedbank

838

Makro

531

Telkom

497

Mtn

482

Kulula

454

Sars

444

Saa

435

Game Stores

387

Incredible Connection

378

Woolworths

328

Edgars

309

Home Affairs

304

Eskom

291

Virgin Active

276

Cell C

269

Builders Warehouse

250

Pick N Pay

228

Mr Price

219

Hi Fi Corporation

205

Old Mutual

200

Checkers

193

Exclusive Books

159

Mr Price Home

153

Investec

145

Protea Hotels

142

Sun City

142

Mango

135

Ananzi

133

Foschini

125

First National Bank

116

Sanlam

115

American Swiss

114

Bradlows

100

Musica

98

Tshwane

97

Hyperama

89

Ackermans

88

Santam

82

Sportsmans Warehouse

82

City Lodge

81

Cape Union Mart

79

Jet Stores

73

Southern Sun

73

Spar

71

Cash Crusaders

70

 
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